| Client | Duration | Fee |
|---|---|---|
| Individual counselling consultation | 50 mins | $165.00 (incl GST) |
| Couples counselling consultation | 50 mins | $175.00 (incl GST) |
| Families / Groups 3+ | 50 mins | $180.00 (for 3 people). Please contact us for fee information for more than 3 people. |
| Pension/Concession | A discounted rate of above fees may be applied. Please contact us for concession fee information. |
Please note: as there are no Medicare rebates available for counselling sessions, the full fee cost must be covered by the individual or individual’s representative.
*Fees for family/group sessions – the cost of a family / group counselling session may vary depending on the number of individuals you would like to attend the sessions. Please discuss your requirements with the intake team or counsellor directly.
Funding Options
Counselling sessions may be covered by various private health insurance companies or funded under NDIS, EAP, and more. Please discuss your funding requirements with the counsellor during or prior to your initial session.
Our counsellors have provider numbers for health insurance companies such as Medibank Private, AHM, HCF, BUPA, Phoenix health, St Luke’s, Teacher’s health, GMHBA, Emergency Services health, AIA, Westfund, and Doctors Health fund. Please discuss your funding requirements with the counsellor during your initial session.
Cancellation Policy
If you need to cancel your scheduled appointment, please provide at least 24 hours’ notice or you may be required to pay the full fee. Individual circumstances will be considered but waiving of the cancellation fee is at the counsellor’s discretion.
If you do not attend your scheduled appointment (NON- ATTENDANCE) and fail to notify the counsellor with adequate notice prior to the session, a full fee will apply. Please note – No future appointments can be scheduled in until the previous missed session fee/s has been paid in full. Please discuss any cancellations or non-attendance matters directly with the Practice owner – Charlotte 0415 555 564.
If a client cancels more than three times or repeatedly does not attend their sessions (no show), the counsellor has the right to exit the client from counselling and close services to this client.